We would love not to charge any fees at all to the causes we support! However it does cost money to run the website and provide the online fundraising services offered by iDonate Ltd. We are very transparent with our fees, which are detailed below.
When processing payments, we provide a number of payment methods to donors, all of which charge iDonate a fee. These payment methods include the standard Credit Card / Debit Card entry via Global Payments, PayPal, Stripe, Google Pay or Apple Pay. Some of these companies transaction charges are fixed and some are a percentage charge. These transaction charges are as follows -
Credit Card / Debit Card - 1%
PayPal - 1.9% + €0.35
Stripe / Apple Pay / Google Pay - 1.4% + €0.25
iDonate has a platform / admin charge of 4%. This allows us to provide a professional service to causes. The site fee goes towards:
- Development costs - we continue to develop the platform to provide more features and tools to causes.
- Support Costs - we are here to respond to emails and provide phone support.
- Hosting Costs - we host our website with Blacknight Ireland on a high spec server.
- Taxes - Yes we must pay these also!
Therefore the total fee charged is a flat 4% plus a variable transaction charge based on the selected payment method.
Donors are given the option to cover the fees, which 75% of donors opt to do. This results in the cause getting 100% of the donation amount.
All donations are transferred directly to each cause on a monthly basis.
While other sites claim to offer a Free service, they will charge a transaction fee on each donation. Some sites also set a default tip off 10% - 15% of the donated amount.
Additionally, some websites will charge charities monthly / yearly fees to be listed on their platform. iDonate.ie charge no such fees.